Monday, February 9, 2015

Parental Units

Let me preface this with one important tidbit. My parents are my best friends, and that is a delicate balance of awesome and strange. They do so very much for me, and I would do anything for them. And by anything I mean attempting to offer IT help and then blogging about the debacle later. I know, kid of the year right?

While at their house earlier I logged into my facebook account to jot down an email address that had been messaged to me. I got sidetracked and failed to log out of my account before I left and went home.
 Fast forward 3 hours and I get a call from my mom. She wants to surf facebook but is still logged in as me.
I try to walk her through logging out without seeing what she is seeing so that she can sign back in as herself. 99% of my own facebooking is done via my iPhone so I was trying to envision what the screen prompts are. I keep mentioning the top right corner being the area she needs, but she clicks the X which results in exiting the window out several times, but not actually logging out, and gets put right back to my account each time.  She is getting audibly angry.
For a second I think that maybe I should just drive over there and remedy the situation without causing her (or anyone around her) further stress.

I can hear my dad in the background, so I tell her to have him use his cell phone to screen shot what she is looking at so I can tell her what to click on to log out. I hear my dad take the photo, mumble, growl, mumble some more, and say that he doesn't know how to send the newly snapped photo to my cell phone. Something along the lines of "I don't know how to get the damn thing off of here". I can imagine that my mom is then burning a hole through his soul for his lack of fixing her current problem. I get off the phone and immediately FaceTime dad so I can just look at her screen that way. Dad answers it like a regular phone call. So I am fully connected via FaceTime but am looking at this:

That, that is the inside of dad's ear/and his face.  
This is also what my brain looks like when it melts from not knowing how to help them sometimes. 

So, I am looking at ear, and I still need to see the computer screen, and preferably before my mom kills him or reaches through the phone and kills me.

Dad: "hello? helllooo?"
in between Me: "Dad! hold the phone out in front of your face! hold the, just, Dad!"
Dad:   *turns phone from ear and out to his face*    "Oh hey! Look! It's Stefanie!"
Me: "Dad, give the phone to mom so I can see the computer screen"
Dad: "Here mom, Stef called us on Instagram, take the phone"
To which my mom shows me a sideways shot of the wrong part of the computer. I crane my neck 180 degrees so I can talk her through logging out and logging back in. She is successful. I? I feel like I have done something pretty major.

God bless America. And my parents.