Automation station

As we prepare to move I have been calling all of our utility companies so that I can set up disconnect dates. Of course they are all getting confused about how awesome our situation is and how no, I don't need to reconnect at the new location. I am not moving to a new house, I am moving to mom and dads. Or as Brett and I like to say, with "our roommates" -Grandma's boy reference. ftw.

I also just realized how stupid I sounded on the phone with GA Power. They have 50% of their customer service line handled by an automated person. You know, the one where you have to physically say what you want vs. pressing a number to move onto the next step. I am currently at the office so I know I sounded like an idiot. Another thing I have learned is that those fake customer service reps have really shitty hearing, and similarly can't understand my dialect. Got a lot of -"I'm sorry, I didn't understand you" Yes automated person, you are sorry.

If your office were close to mine the last 10 minutes would have sounded something like this:

"This music sucks, I hate being on hold, oh wait the music stopped!"

"english" ...

"ENGLISH!"

"existing customer" ....

dammit, "EXISTING CUSTOMER!"

"no way I am not saying my social security number out loud. Why can't I just push in my account number? Stupid automation..."

beep beep beep, beep beep, beep beep beep beep

"yes, that is correct"

"YES THAT IS CORRECT"

"disconnect service"

ughhhhhhhhhhhhh "DISCONNECT SERVICE!"

Eventually I got to talk to a person IN REAL LIFE. I think I offended he/she when I said yes ma'am for like the 3rd time.Ok, so it must have been a guy. Or a ticked off lesbian. Who knows, I was sure to be polite either way. I think by the end of the convo he/she felt bad for me and even added in a "good luck with your house stuff."

That was very thoughtful of him/her.