Thursday, March 10, 2011

RED FLAG

I think I have talked about this somewhere... Ah yes somewhere in here. You can see that my dad has a lot of people that work for him, and he tries his best to keep us all busy. This makes my day to day work agenda pretty interesting. For instance, this morning after I finished the proposals for the day I was assigned two tasks 1-paint an old bread sign like this one
and 2- go online to Dish Network and set up an installation for him, since he tried twice this week via phone and just cussed them out apparently.

The bread sign was a breeze. I free handed that bad boy and it looks awesome.

Dish Network? Oh dear. Oh d-d-d-dear. I go online and fly through the prompted questions. But when it is time to finalize and pay the fee I get a red I mean RED message saying I can't complete the transaction online, I must call customer service. Oy. I call the 1-800-ah-shit line and try this again. After 45 minutes with a lady who probably lives HERE, we figure out the problem. Dad (and Mom) have been "locked out" for security purposes and can't try to get Dish Network again for at least 30 days.
uhhhhhhhhhh?
30 days?
locked out?
Security purposes?
Yes, my parents, in their early 60's - and mostly retired are a security issue. Please RED FLAG them. I mean, they might be a threat towards each other, but a Dish Network Installer could probably be in and out of there within an hour and come out unscathed. I would recommend the installer be from HERE vs. THERE unlike customer support, but you know whatever.

--My question is...what in the hell did dad say to them that they felt the need to RED FLAG him in the Dish system?Oh what I wouldn't give to see the sidenote that pops up under their names for the customer support staff! Probably something like "-note- Customer is a super cranky old man, do NOT send installers to this location. Customer is probably armed and dangerous. Even if he offers to pay $5,000 in set up fees do NOT send installers.Ever."

Bless my dad's Irish/German heart.

3 comments:

  1. oh dear lord, and dad going to Dish was prompted by mom cussing out Comcast...oh the

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  2. BWHAHAHAHA!!! I just love it. Dish is scared of your dad! Your parents ROCK!

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  3. He might throw a refrigerator at them... hahaha jk.

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